Field Application Engineer

À propos

At Scortex, we love factories. The smell of grease, the sparks of welding, the jingling of conveyor belts. We appreciate the beauty of a well-crafted industrial process, delivering value at a massive scale in the physical world.

That is why it pains us to see manufacturing companies struggle with their quality. Throwing away parts by the thousands, or missing the needle in the haystack, letting faulty products slip through their tired eyes, despite all their efforts. We decided to solve this major headache of theirs, by building the required technology and making it accessible to everyone.

Leveraging machine learning, our platform allows customers to:

  • detect faulty parts on a production line, automatically, in real-time,

  • know and understand quality issues at a large scale,

  • dynamically improve the quality of the production.

Scortex is a team of passionate individuals, in a unique blend of the tech and manufacturing worlds. Obviously, we have a flexible hybrid/remote work policy.

Descriptif du poste

We're looking for a Field Application Engineer to be the go-to technical expert for our portfolio of industrial customers. As such, you will ensure successful deployments, guiding customers to get the most out of Scortex’s solutions, from proof of concept to production-scale implementation.

Key Responsibilities

  • Own the technical relationship with your assigned customers, understand their use cases, production environments, and quality challenges inside out.

  • Design and integrate vision systems (cameras, lighting, enclosures) that feed high-quality data into our inspection platform.

  • Prototype and validate mechanical integrations, ensuring optimal part positioning for vision accuracy, either directly or by coordinating with third-party integrators.

  • Optimize product configuration for maximum performance: train and guide customers to provide adequate inputs (training data, settings, etc.), and leverage automated tools to select the most complex parameters.

  • Troubleshoot and improve existing setups: proactively browse customer data, diagnose issues, recommend changes, and help users adopt best practices.

  • Coordinate and prioritize your time across multiple projects, balancing urgency, effort, dependencies, and customer impact.

Profil recherché

We’re looking for someone who combines technical depth with good field instincts and a customer-first mindset.

Must-haves

  • You demonstrate strong engineering skills, with a Master's Degree in any of the following fields: industrial vision, mechanics, robotics or automation.

  • You are able to use at least one Computer-Aided Design software (e.g.: Catia, SolidWorks, Fusion360).

  • You have good communication skills (clear, confident and customer-friendly). A professional level in English and French is mandatory.

  • You are eager to learn, work and make a difference. And curious to see the manufacturing industry from the inside, and work with cutting-edge technology.

  • You need a valid driver's license to visit our customer factories.

Nice-to-haves

  • Experience designing and deploying industrial vision systems (camera/lens/light selection and setup) are ideal, yet not required.

  • Experiences on 'maker' or prototype projects (involving 3D printing, Computer Numerical Control, Raspberry, Arduino...) are a plus.

  • Familiarity with the industrial environment, manufacturing and quality inspection processes.

Process de recrutement

  • Introduction call - with the Head of Customer Success (30')

  • Technical case study - live = no preparation required (1.5h)

  • Deep dive in your past experiences - with your future manager (1.5h)

  • Fit interview - with a C-Level (1h)

Informations complémentaires

  • Type de contrat : CDI
  • Lieu : Paris
  • Niveau d'études : Bac +5 / Master
  • Télétravail ponctuel autorisé
  • Salaire : entre 45000€ et 65000€ / an
Postuler

Voir toutes les offres de Scortex